How can I help without taking away the person’s choices?
Quick Answer
Ask before helping, speak directly to the person, offer understandable choices, and allow enough time for an answer. Give support with the decision instead of automatically making the decision for them.
What People Experience
Caregivers may act quickly because they want to protect someone. The person receiving care may experience the same action as being ignored or controlled. Slowing down can protect both safety and dignity.
Phrases to try
- “Would you like help with this, or would you prefer to try first?”
- “Would option A or option B feel better to you?”
- “What part would you like to do yourself?”
Ideas People Have Tried
- Start with permission. Say what you notice and ask whether help is wanted.
- Make information easier to understand. Use plain words, one decision at a time, pictures, an interpreter, or another communication aid when helpful.
- Let the person answer. During appointments, include them in the conversation and speak for them only when asked or legally authorized.
- Remember preferences. Write down routines, cultural or spiritual wishes, privacy boundaries, and choices the person wants respected.
When choice and safety seem to conflict
Explain the concern calmly, ask what matters most to the person, and look for the least restrictive safe option. Ask a qualified professional for help when capacity, consent, or serious risk is uncertain. In an immediate life-threatening emergency, call local emergency services.
Questions to Ask a Healthcare Professional
- How can we support this person’s communication and decision-making?
- What decisions can safely remain with the person?
- Do we need written consent, an interpreter, or another communication support?